This Cancellation Policy applies to all services and subscriptions provided by Busy Signals.

Subscription Cancellation

Customers may cancel their subscription at any time by contacting Busy Signals support or through their account management options where available.

Once a subscription is cancelled:

  • Future recurring billing will stop.
  • Access to paid services may remain active until the end of the current billing cycle.
  • No further charges will be processed after cancellation is confirmed.

Refunds After Cancellation

Cancelling a subscription does not automatically entitle a customer to a refund.

Refund requests are only eligible within 10 (ten) calendar days from the original subscription purchase date, in accordance with our Return & Refund Policy.

After 10 days, all subscription payments are strictly non-refundable.

Cancellation Request Process

To request a cancellation, customers should provide:

  • Full name
  • Registered email address
  • Subscription or account details
  • Reason for cancellation (optional)

Cancellation requests can be submitted through:

  • Email: info@busysignals.co.za
  • Website: www.busysignal.co.za
  • WhatsApp Support available through the website

Failed or Late Cancellation Requests

Busy Signals is not responsible for additional billing where:

  • Cancellation requests are submitted after a renewal payment has already been processed
  • Incorrect account information is provided
  • Customers fail to complete required verification steps

Customers are encouraged to submit cancellation requests before their next billing date.

Service Termination

Busy Signals reserves the right to suspend or terminate services without notice if a customer:

  • Violates our terms and conditions
  • Engages in fraudulent or abusive activity
  • Misuses the platform or services

In such cases, refunds will not be provided.

Contact Information

Busy Signals
Western Cape, South Africa

By using our services, you acknowledge and agree to this Cancellation Policy.